Privacy Policy - Storage Battersea

Introduction

Welcome to Storage Battersea. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our facilities or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Data Collection

We may collect and process the following types of information about you:

Personal Identification Information: Name, address, email address, phone number.
Storage Details: Information about the units you rent, contract details, and payment information.
Usage Data: Information about how you access and use our facilities.

Methods of Data Collection

We collect data through various means including:

Direct Interactions: When you make a reservation, sign a contract, or contact us for support.
Automated Technologies: Utilization of cookies and similar tracking technologies to collect usage data.
Third-Party Sources: Information from partners, affiliates, or other third parties to enhance our services.

Use of Your Information

We use the collected information for various purposes, including:

Providing Services: To manage your storage unit, process payments, and ensure the security of your belongings.
Customer Service: To respond to your inquiries, provide support, and improve our services based on your feedback.
Communication: To send you updates, promotional materials, and information about our services, with your consent.
Compliance: To comply with legal obligations and protect against legal claims.

Legal Basis for Processing

Our legal basis for collecting and using the personal information described in this policy depends on the context:

Performance of a Contract: Processing is necessary for the performance of a contract with you.
Legal Obligations: Compliance with legal obligations.
Legitimate Interests: For our legitimate business interests such as improving our services.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in both secure physical and electronic forms. Access to your personal information is restricted to authorized personnel only.

Data Security

We use industry-standard encryption technologies to protect sensitive information transmitted online. Our systems are regularly tested for vulnerabilities and updated to ensure optimal security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When your information is no longer needed, we securely dispose of it to prevent unauthorized access.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand your preferences and improve our services.

Necessary Cookies: Essential for the operation of our website.
Performance Cookies: Collect information about how visitors use our website.
Functional Cookies: Remember your preferences and enhance functionality.
Targeting Cookies: Used to deliver personalized advertising.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data under certain conditions.
Restriction of Processing: You can request the restriction of processing your data.
Data Portability: You can request the transfer of your data to another service provider.
Objection: You can object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us using the details provided in our contact policy.

Automated Decision-Making

We do not engage in automated decision-making processes that significantly affect you. Any decisions made on your behalf are based on human evaluation.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of data collected from a child without parental consent, we will take steps to delete the information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

Effective Date

This Privacy Policy is effective as of [Insert Date]. Your continued use of our services constitutes your acceptance of this policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the appropriate channels as specified in our contact guidelines.